Return | Exchange | Refund

Returns

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free return policy. Items must be returned in their original condition within 3 days after receiving your product of purchase for a refund.

Exchanges

If you receive an item that doesn't fit or is not to your liking, we offer an exchange policy. You may exchange the item for a different size or color/style (if available ) within 3 days after receiving your product of purchase. Items must be returned in their original condition.

Return and Exchange Process

To initiate a return or exchange, please contact our customer service team at pooja@indichic.in. We will provide you with a return label and instructions on how to return your item. Once we receive your returned item, we will process your refund or exchange within 3-5 business days.

Conditions for Returns and Exchanges

Please note that all returned items must be in their original condition, with tags attached, unworn, and unwashed. We reserve the right to refuse any returns that do not meet these conditions.

Final Sale Items

Please note that some items may be final sale and cannot be returned or exchanged. This will be clearly indicated on the product page.

Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free refund policy. Items must be returned in their original condition within 3 days after receiving your product of purchase for a refund.

Refund Process

To initiate a refund, please contact our customer service team at pooja@indichic.in. We will provide you with a return label and instructions on how to return your item. Once we receive your returned item, we will inspect it to ensure that it meets our return policy conditions. If the item is approved for a refund, we will process your refund within 3-5 business days. The refund will be issued to your original method of payment. 

Conditions for Refunds

Please note that all returned items must be in their original condition, with tags attached, unworn, and unwashed. We reserve the right to refuse any refunds for items that do not meet these conditions.

Shipping Costs

Please note that shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Final Sale Items

Please note that some items may be final sale and cannot be returned or refunded. This will be clearly indicated on the product page.

We hope this policy makes your shopping experience as stress-free as possible. If you have any questions or concerns, please don't hesitate to contact our customer service team at pooja@indichic.in.